Privacy Policy
In this policy, Anime 2nd Hand is referred to as “we”, “us” and “our” as appropriate.
What data do we collect?
When you visit our website to place an order, create an account, or subscribe to our newsletter, we may collect the following information:
- Name
- Email address
- Mailing address
- Phone number
- Website usage data (e.g. IP address)
How we use this data
Collecting this data helps us to cater to your shopping needs, and helps us to understand how to improve our services and respond to enquiries.
We may use the data:
- For our own records
- To improve the products and services we provide
- To process transactions including shipping, payment processing, and fraud prevention
- To contact you in response to a specific enquiry
- To contact you via our newsletter if you have subscribed
- To contact you regarding an order
- To contact you regarding your account
How to access your information
Visitors to our website are entitled to view, amend, or delete the personal information that we hold on them. To do this, registering for an account before placing an order or providing customer details is the best way. Unfortunately, we are unable to assign any customer data (including order history) that existed prior to a subsequently created customer account.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences, such as your product search history or your log-in details, in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use our website, and which pages they tend to visit.
We may use cookies to:
- Analyse our website traffic – usage data helps us to improve our website design, content and functions.
- Store information about your preferences – the website can then present you with information you will find useful and relevant.
Cookies do not provide us with access to your computer or any information about you other than that which you choose to share with us.
Controlling cookies
You can use your web browser's cookie settings to determine how your website uses cookies. If you don’t want our website to store cookies on your computer or device, you can set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
Controlling information about you
When you fill in a form or provide your details to place an order, create an account, or make an enquiry on our website, you may see one or more tick boxes allowing you to choose if you wish to receive marketing communications and updates from us.
We may use your data in the course of conducting a business relationship with you, and collecting payments.
It may be necessary to share your information with a legitimate third party in the course of a business relationship, for example a payment processor such as PayPal.
Otherwise, we will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We follow procedures to ensure we work with all personal data in line with the General Data Protection Regulations.
Links from our website
Our website may contain links to other websites.
Please note that we have no control of websites other than our own. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s privacy policy fully.
How to contact us:
If you have agreed that we can use your information for marketing purposes, and you have changed your mind, please contact us by email or write to the address below.
Similarly, if you have any questions about this policy, or if you’d like to contact us in regards to how your data is handled, please contact us via email or write to the address below.
If we decide to change or update our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 22/11/2021